Complete Ordering Instructions


Shipping TERMS >


We ship via USPS Priority Mail within the continental U.S.

We have chosen Priority Mail for its reliability and accountability. Delivery is guaranteed within 3 business days from the time we ship your package, and we can track the progress of your package electronically.

Unless specifically stated otherwise, all shipping rates are non-negotiable.

Please note that our rates include charges for handling, shipping materials, labor, and delivery confirmation service.

DOMESTIC >
Shipping Rates >		  
1-10 comics $ 5 50
11-25 comics $ 7 75
26-50 comics $ 10 50
51-75 comics $ 12 75
76-100 comics $ 15 50
101-125 comics $ 17 75
126-150 comics $ 20 50
151-175 comics $ 22 75
176-200 comics $ 25 50
201-225 comics
(short comics box)		 $ 28 00
226-250 comics $ 30 50
251-275 comics $ 32 75
276-300 comics $ 35 50
301-325 comics
(long comics box)		 $ 38 00
For every 25 ...
additional comics ...		 add $ 2 50

For shipping purposes, magazines count as 3 comics.
Graphic novels & trade paperbacks count as 6 comics.

For example:

If you order 10 comics, 2 magazines, and 3 trade paperbacks, look up the shipping cost for 34 comics

10 + (2 x 3) + (3 x 6) = 34

Your shipping cost is $1000.

For a complete listing of rates by weight, visit the USPS Domestic Rate Calculator.  Be sure to select "Priority Mail" and "Include Delivery Confirmation" when calculating your charges�then add $100 for packing materials and labor.


INTERNATIONAL >
Shipping Rates >
International rates apply for shipping outside the U.S. Visit the USPS International Rate Calculator to estimate international shipping rates—or e-mail us for a personalized quote.

We recommend Global Priority Mail or AirMail for overseas shipments.

Optional INSURANCE >


Insurance may be purchased on any package at the buyer's expense.

  • $200 for the first $100 of merchandise ordered
  • Add $100 for every additional $100 worth of merchandise
  • Round up to the nearest $100
For example, insurance on a $34000 order would be $500:
  • $2 + $1 + $1 + $1 = $5

(In some instances, insurance may be included in the shipping & handling charge—usually for items of $10000 or more. Please check the auction listing to determine whether insurance is included.)

SALES TAX >
(local residents only) >
South Carolina residents must add 5% sales tax to the amount of their winning bid.

Sales tax will not be charged on shipping.

Methods of PAYMENT >


We accept the following methods of payment:
 
BY TELEPHONE:
  • VISA
  • Mastercard
  • Discover
  • American Express
BY MAIL:
  • cashier's check
  • money order
  • personal check

We do NOT accept PayPal

Be advised that it may take 4-6 weeks for personal checks to clear before shipping any merchandise.

(We apologize for any inconvenience, but this is a necessary security procedure required by our check-verification service.)

How to PAY >
For Your Order >
If you choose to pay by credit card, please call us at 1-877-543-4376 between the hours of 1:00pm and 9:00pm Eastern Time.

When you call, ask for Scott.  If he is out of the office, another of our managers will be able to assist you in placing your order.

If you choose to pay with money order, cashier's check, or personal check, please remember that your order may take 4-6 weeks to process.  Make your check payable to Heroes and Dragons, and send it to this address:

Heroes and Dragons
1563-B Broad River Road
Columbia, SC  29210  U.S.A.
ATTN: SCOTT

Please mark your envelope "ATTN: SCOTT."  This will make filling your order easier for us, and your order will be processed more quickly.

Also, be sure to include your mailing address with your payment!


CUSTOMER SERVICE >
and CONTACT information >


If you have any questions about the nature or condition of merchandise offered for sale, please e-mail us your questions. We'll be happy to provide any additional details.

If you are in any way dissatisfied with your purchase, please contact us within seven (7) days of receipt of merchandise. We will handle any dissatisfaction or problem on a case-by-case basis.